Frequently Asked Questions
What makes Aishwanee House sarees special?
We source sarees carrying local art and regional craftsmanship — bandhani from Gujarat, brocades from Banaras, block-print traditions of Jaipur — often in small curated lots that are hard to find on mainstream marketplaces. Each product page lists the craft, fabric, loom and origin so you know exactly what you're buying.
Are the sarees exactly the same as shown in pictures?
We make every effort to show accurate images. Minor color variation may occur due to screen or lighting.
What fabric are your sarees made of?
Our catalogue spans Tussar silk, mul cotton, Bangla silk, Chanderi cotton, satin, georgette and more. Exact fabric details are listed on every product page — and our Saree Guides explain what each fabric feels like and when to wear it.
Are your sarees handloom or powerloom?
Both — and we say so honestly. Each product page states the loom type. Handloom pieces carry the irregular charm of hand weaving; powerloom pieces make regional designs and crafts more affordable. Many sarees also carry handwork such as hand tie-dye or thread embroidery on top of the base fabric.
How do I know which saree suits my occasion?
Two ways: read our Saree Guides for a quick education on each craft and fabric, or book a free consultation — tell us the occasion, budget and colours you love, and our styling team will call you back with handpicked suggestions.
Is blouse piece included?
Yes, unless otherwise mentioned, all sarees come with a matching blouse piece.
How long does delivery take in India?
Metro cities: 3–5 working days. Other locations: 5–8 working days (may vary due to courier/weather).
Do you ship internationally?
Yes, we ship worldwide. International delivery usually takes 7–15 working days.
Will I have to pay customs duty for international orders?
Yes, customs duties or import taxes are borne by the customer and are not included in the product price.
What payment methods do you accept?
UPI, debit/credit cards, net banking, wallets, and COD (subject to availability).
Is COD available?
COD is available on selected orders and locations. Partial advance payment may be required.
What is your return policy?
Returns accepted only for damaged or wrong products with mandatory unboxing video proof within 24 hours.
Can I return the saree if I don’t like it?
Returns are considered for valid reasons and are subject to approval.
How do I request a return or refund?
Contact us within 24 hours with Order ID, issue details, and unboxing video.
What if my package is marked delivered but I didn’t receive it?
Contact us immediately and we will coordinate with the delivery partner.
What if the package is damaged during delivery?
Record a clear unboxing video and contact us within 24 hours.
Can I cancel my order?
Orders can be cancelled within 6 hours of placing the order.
How can I contact customer support?
WhatsApp/Call: 8709960465 · Email: aishwaneehouse@gmail.com · Support Hours: 10 AM–7 PM (Mon–Sat).